This SELF-SERVICE option provides a user license to our online software. We understand no one really wants to do this themselves, so phone and email support is provided for general software questions with a standard priority level. Expect a response within 24 hours of your support request. **This package is only available to companies with a Single EIN. Companies with Union Employees or Aggregated companies with multiple EINs to report must select Done For You (True Full Service) to accommodate the complexity of the reporting.